People First is committed to supporting the best standards of practice in all its activities in relation to privacy and security. Visitors to this site can be assured that the protection of privacy and confidentiality are given the highest priority. The purpose of this Policy is to help you understand how we collect, use and protect your information when you visit our website.
The law and European Data Protection Regulations relating to the collection, storage and use of information change from time to time, and People First is committed to complying with all relevant current legislation for the jurisdiction that our website is hosted in. Please see our current cookies policy below.
Information Collected and its Use
People First does not collect any personally identifying information from visitors to its website other than information that is knowingly and voluntarily given as part of the interaction with our helpchat facility.
Personal information (such as name, email address etc) may be collected when you interact with the helpchat adviser. We may with your permission use such information to notify you by email, telephone, or post about people first’s services and products and respond to any enquiries.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Non-disclosure to Third Parties
People First does not supply your information to third parties but may use personal data with your permission for marketing and other purposes which will be described at the electronic or physical point of collection. You can at any time change your option and opt-out of receiving information from people first by contacting us through any of the channels provided by this website.
Our helpchat services are powered by Drift who also have a commitment to the protection and security of your personal data. Further information about their preparations for the upcoming general data protection regulations can be found here
Storage, retention and security
Wherever you provide personal information it will be treated, held and used in strict compliance with the prevailing data protection legislation.
Any information provided or collected will be stored securely and made available only for restricted and authorised use within People First. Industry standard technologies are employed to ensure that your personal information is protected against unauthorised access or use.
Personal data and Information is periodically cleansed by deletion or checking current preferences with you.
Access to Information
You have a right to know what personal information we hold about you. If you have any queries or wish the information to be corrected or removed please contact us.
This website may contain links to other third party websites. These third party websites are not owned or controlled by us and we do accept no responsibility for their content, their privacy policies or how they treat information obtained from their users.
By your use of the website and its services you are agreeing to the terms of this Policy. We may amend or revise this Policy at any time without notice. Your continued use of this website following any changes signifies that you agree to be bound by such changes. Frequent review of this Policy is therefore recommended.
Please email any questions, concerns or comments you have about this policy to:
Telephone 0115 945 6000
The Data Protection Officer may be contacted directly by sending an email to firstname.lastname@example.org
You have the right to complain to MHR about the way your personal data and information is processed. Please contact the MHR Data Protection Officer using the contact details at the bottom of the page. If you remain dissatisfied then you may also complain to the Information Commissioners Office. They can be contacted at: